Q: What should I expect during my first massage session?
A: You'll start with a brief intake to discuss goals and preferences. You’ll be asked to undress to your comfort level and lie on the massage table, covered by a sheet. Your therapist will only uncover the area being worked on and will check in throughout the session.

Q: How often should I get a massage?
A: Most people benefit from monthly massages, but if you’re recovering from injury, experiencing chronic pain, or managing stress, weekly sessions may be more beneficial.

Q: What should I wear to a massage session?
A: Wear comfortable clothing. You will be asked to undress to your comfort level. You’ll always be properly draped during the session.

Q: Is it okay to fall asleep or cry during a massage?
A: Absolutely. Falling asleep is common. Emotional release is a normal response to bodywork and your therapist will handle it professionally.

Q: Should I talk during the massage?
A: You’re welcome to talk if it helps you feel comfortable, but many people find that staying quiet allows them to fully relax and get the most out of their massage. Silence helps your mind settle, letting your body release tension more deeply. Therapists respect your need for quiet and will communicate only when necessary. If you want to discuss pressure or comfort, a few words at the start or gentle signals during the session work perfectly.

Q: Can massage therapy help with medical conditions?
A: Massage may help with chronic pain, anxiety, insomnia, and more. Always consult with your doctor first, especially if you have a serious or ongoing condition.

Q: Are there times I should avoid getting a massage?
A: Yes, there are specific situations when it’s best to avoid getting a massage to protect your health, ensure your safety and the safety and health of our staff. For example, if you have a fever or a contagious illness, a massage can put additional stress on your immune system and may also risk spreading the illness to your therapist or others. After recent surgery, your body needs time to heal, and massage in the affected area could disrupt the healing process, increase inflammation, or cause injury. Certain skin conditions, like open wounds, infections, rashes, or severe eczema, also require avoiding massage to prevent irritation, worsening of the condition, or spreading infection. If you’re ever unsure whether massage is safe for you due to a medical condition or circumstance, it’s always best to consult your physician first before booking a session. This helps ensure that massage therapy will be both safe and beneficial for your individual health needs.

Q: Is massage therapy covered by insurance?
A: Sometimes. Coverage depends on your insurance provider and whether the massage is medically necessary. Always check with your provider ahead of time.

Q: How do I choose a qualified massage therapist?
A: When choosing a massage therapist, it’s important to look for licensed or certified professionals who meet the highest standards in training and ethics. At Mi Vida Massage and Wellness, all our therapists are fully licensed and bring extensive experience in various massage techniques tailored to your needs. We encourage you to read client reviews and ask about each therapist’s specialties and background to ensure the best fit for your wellness goals. Our team is committed to providing a safe, professional, and welcoming environment where you can feel confident and cared for throughout your massage experience.

Q: Is tipping expected after a massage?
A: Tipping is customary and appreciated. A 15–20% tip is standard in most locations, but always tip according to your satisfaction and comfort.

Q: Do you offer direct billing for massage therapy?
A: Yes! Mi Vida Massage and Wellness offers direct billing for many major insurance providers to make your experience as convenient as possible. Just bring your insurance information with you to your appointment, and our team will help handle the paperwork. If you’re unsure whether your plan is eligible, feel free to contact us before your visit—we’re happy to check for you.

Q: What is your cancellation policy?
A: Mi Vida Massage and Wellness has a 24-hour cancellation policy for all services. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid being charged for your appointment. New clients are required to pay a non-refundable deposit at the time of booking; follow-up appointments do not require a deposit. To help ensure a smooth visit, please complete your Insurance Information and Health History form (linked in your confirmation email) prior to your session. Thank you for your cooperation and understanding!